FAQ's

V18 Tub Hatchling - 500 Grams
V28 Tub Sub Adults 750 Grams + - 1500 Grams
V35 Tub Sub Adults 500 Grams + - 1500 Grams
V70 Tub Adults 1500+ Grams
FB10 Tub Hatchling / Juvenile Up To 750 Grams
FB40 Tub Sub Adults 750 Grams + - 2500 Grams
FB70 Tub Adults 1500+ Grams


* What is your current lead time / processing time?
Our current lead / processing is 5 to 15 business days unless otherwise stated.


* Do I need side panels with my racks?
In a room of 20 degrees or higher, you usually do not need the side panel option for your rack. If it is less than 20 degrees, we recommend the DIY side panels option to insulate the side of your rack system to allow a slightly higher ambient temperature.

* Which thermostat do I need for my rack?
We offer different thermostats on the "heating" page of the website. The range of € 65 to € 150. Each correct thermostat controls the heat panel in our racks. We recommend that you do not use the cheaper CHINA thermostats because they do not have a safety shut-off in the event of a fault. The maximum wattage used per rack and the maximum capacity of the thermostats are all listed in the description for each item. Keep in mind that you can run multiple racks on one thermostat output, but only heat panels with the same power. Pay attention to your racks to ensure that the heat panels are the same. I.E. you cannot use the FB10 and the V18 rack on the same thermostat output due to the difference in size and wattage in the heat panels.

MORE QUESTIONS COMING SOON .... Send us an e-mail if you have any other questions to [email protected]

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